Mentions vanish silently.
An engine update or a new competitor source can drop you from an answer overnight. Nothing notifies you — the answer just changes, and your pipeline feels it later.
Real-Time AI Mention Alerts
AI answers change daily — mentions appear, vanish, and turn negative without warning. Sophyx watches ChatGPT, Perplexity, Gemini, and AI Overviews continuously and alerts your team in Slack or email the moment anything changes.
Quick answer
Yes. Sophyx sends real-time Slack (or email) alerts when your brand is mentioned in an AI answer. It continuously re-runs your buyers' prompts across ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews, and pushes an alert the moment a new mention appears, an existing mention disappears, sentiment shifts, or a competitor displaces you — so your team can react and manage reputation instantly instead of discovering changes weeks later.
The blind spot
By the time a lost mention or negative description shows up in a report, it's been shaping buyer decisions for weeks.
An engine update or a new competitor source can drop you from an answer overnight. Nothing notifies you — the answer just changes, and your pipeline feels it later.
If an AI starts describing your brand inaccurately or negatively, every buyer who asks sees it. The cost compounds daily until someone happens to notice.
Reputation management is a speed game. Teams that learn about AI answer changes in real time fix them in days; teams on quarterly reviews eat months of lost demand.
How it works
Connect Slack once. Sophyx does the watching forever.
~ 5 minutes
Tell Sophyx your brand, competitors, and buyer prompts, then connect the Slack channel (or email list) your team actually reads.
One-click Slack connection.
24/7, automatic
Your prompts run against ChatGPT, Perplexity, Gemini, Claude, and AI Overviews on a continuous schedule, with every answer compared against the last.
Changes detected, not discovered.
Real-time
New mention, lost mention, sentiment shift, or competitor displacement — the alert lands in Slack with context and the recommended fix.
React in minutes, not months.
Everything you can track
Alerts that carry context and next steps — not just notifications.
Know immediately when an AI engine starts mentioning your brand on a tracked prompt — and which sources earned it.
Get pinged the moment you drop out of an answer you used to win, while there's still time to recover it quickly.
Sophyx scores the sentiment of every mention and alerts you when tone shifts — so inaccurate or negative descriptions get caught same-day.
An alert fires when a rival takes over one of your answers, with the citations that put them there.
Route alerts to the Slack channels and inboxes your team already lives in. No new dashboard to remember to check.
Every alert is logged against the answer history, so you can see exactly when a change happened and what caused it.
The Sophyx 30-day visibility guarantee
Sophyx tracks every mention. If AI answers doesn't name your brand within the first 30 days of acting on your fixes, we refund you. No tickets, no calls, no fine print.
Frequently asked
Stop guessing what AI says about you
Connect Slack and let Sophyx watch ChatGPT, Perplexity, Gemini, and AI Overviews for you — alerting your team the moment your brand's AI presence changes.
See related: AI Mention Tracker · Track ChatGPT Mentions · Track Perplexity Mentions · Track Gemini Mentions · Track Claude Mentions · Track AI Overviews Mentions · AI Citation Tracker · Track Competitor AI Mentions · Real-Time AI Mention Alerts · AI Share of Voice · ChatGPT Competitor Displacement · AI vs Social Mentions · AI Visibility Tracker · AI Monitoring Tools · Free ChatGPT Mention Tracker · AEO & GEO