Anecdotes hide the trend.
One good screenshot of ChatGPT naming you means nothing if competitors are named in 4× more answers. Only a ratio across many prompts shows who's actually winning.
AI Share of Voice
Share of voice is the one number that summarizes your AI visibility: of all the times an engine names a brand in your category, how often is it yours? Sophyx measures it across ChatGPT, Perplexity, Gemini, and AI Overviews — per topic, per engine, over time.
Quick answer
Track a fixed set of buyer prompts across the major AI engines and count, per answer, which brands are named — yours and competitors'. Your share of voice is your mentions divided by all brand mentions in the category. Sophyx automates this: it runs your prompts across ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews on a schedule, computes share of voice per engine and per topic, trends it over time, and alerts you when you gain or lose ground against a competitor.
The blind spot
Without a share-of-voice number, you can't prove AI visibility progress, justify budget, or catch a competitor quietly taking your category.
One good screenshot of ChatGPT naming you means nothing if competitors are named in 4× more answers. Only a ratio across many prompts shows who's actually winning.
Executives ask "are we winning in AI search?" Without per-engine share-of-voice benchmarks against named competitors, there's no honest answer.
A falling AI share of voice precedes falling demand. If you're not measuring it monthly, your first signal is a revenue miss two quarters later.
How it works
One number per engine, per topic — updated continuously.
~ 5 minutes
Add the prompts that represent your category — the questions buyers actually ask. Sophyx suggests high-intent prompts and auto-detects the competitors appearing in answers.
Your market, in prompt form.
Continuous, automatic
Each run logs every brand named per answer across ChatGPT, Perplexity, Gemini, Claude, and AI Overviews, then computes share of voice per engine, per topic, and overall.
A real ratio, not an anecdote.
Ongoing
Dashboards show your share of voice against each competitor over time. When you publish fixes, you see the lift; when a rival gains, you get an alert.
Provable AI visibility progress.
Everything you can track
Share of voice on top; mentions, citations, and sentiment underneath — so every movement is explainable.
Separate benchmarks for ChatGPT, Perplexity, Gemini, Claude, and AI Overviews — because each engine favors different sources and brands.
Head-to-head mention frequency against every named competitor, so you know exactly who you're losing answers to.
Share of voice charted over weeks and months, with annotations for when you shipped fixes — so lift is provable.
See where you dominate and where you're absent by topic and question type, not just one blended number.
Get alerted when your share of voice moves meaningfully — up or down — on any engine or topic.
Every share-of-voice gap links to the prompts you're losing and the citation gaps causing it — with prioritized fixes.
The Sophyx 30-day visibility guarantee
Sophyx tracks every mention. If AI answers doesn't name your brand within the first 30 days of acting on your fixes, we refund you. No tickets, no calls, no fine print.
Frequently asked
Stop guessing what AI says about you
Add your prompts and competitors, and Sophyx benchmarks how often every AI engine picks you — then helps you move the number.
See related: AI Mention Tracker · Track ChatGPT Mentions · Track Perplexity Mentions · Track Gemini Mentions · Track Claude Mentions · Track AI Overviews Mentions · AI Citation Tracker · Track Competitor AI Mentions · Real-Time AI Mention Alerts · AI Share of Voice · ChatGPT Competitor Displacement · AI vs Social Mentions · AI Visibility Tracker · AI Monitoring Tools · Free ChatGPT Mention Tracker · AEO & GEO